By Jennifer Sparks, American Red Cross
Driving into the mountains towards Berry Creek, the world becomes monochrome. Everything on the ground is blackened, broken up by patches of white ash. Where structures once stood—homes, garages, sheds, and outbuildings—there are now scorches of earth dotted with twisted metal and pools of plastic. It’s eerily quiet. With nothing alive in the immediate area and no leaves for wind to rustle, the only sound is buzzing flies to add to the apocalyptic feel of the scene ahead.
Disaster Assessment duo Diane Sargent and Suzanne Reibson are unphased. Having flown into California from Buffalo, New York, this team know what they’re looking for and get right to work.
Assessing what’s known as a “hot spot”, they quickly make their way around the property. The owners have already called the Red Cross for assistance, and Diane and Suzanne are checking for the livability of the house on the address. They also note other properties they pass, trying to make an assessment from the end of the driveway when there is no one to ask if they need further assistance—striving to ensure that no one is left in need.
It’s clear there is no possibility of living in these homes in Berry Creek anymore.
No stranger to destruction, Diane has been a volunteer for the American Red Cross for nineteen years. She joined right after 9/11 after seeing the Red Cross response first-hand. Over 80 deployments later, she is an expert in disaster assessment and mentors Suzanne who has been a volunteer for about three years.
As Diane navigates the rutted dirt roads, Suzanne enters data on the properties they’ve visited when there is cell reception and follows the paper map to track their route through the mountains when there’s not.
Coming down from Berry Creek for a quick gas stop, Diane and Suzanne are already plotting their next route. An elderly woman who is currently living in a tent near her daughter’s mobile home must soon vacate the tent, so she called the Red Cross for help.
And help has arrived in the form of small, wiry, tattooed Diane and vivacious Suzanne with her blue-polished fingernails saying, “Hi, honey! How are you doing today? We’re just heading out to your house, can you tell us where to turn again?”
To help people who’ve lost their homes to the wildfires, visit redcross.org/donate, call 800 RED CROSS, or text CAWILDFIRES to 90999 to make a $10 donation. You can also become a volunteer like Diane and Suzanne by visiting redcross.org/volunteer.